FREQUENTLY ASKED QUESTIONS
Yes, we strive to provide accurate product images and descriptions. However, slight variations in color or packaging may occur due to lighting or manufacturer updates, but the product quality and specifications remain the same.
You can view and download your sales receipt in the "My Orders" section of your Govbia account. After placing an order, we will also send an email confirmation with the receipt for your records.
To return an item, visit our Returns & Exchanges page within your Govbia account. Follow the instructions to initiate a return, and we will guide you through the process, including packaging and shipping.
Yes, we aim to restock popular items as soon as possible. You can sign up for email notifications on the product page to be alerted when the item is back in stock.
We offer shipping to a wide range of locations. You can ship your order anywhere within the delivery regions supported by Govbia. At checkout, you’ll be able to enter your shipping address and confirm delivery availability for your area.